Pizza-aware features, not chatbot novelty
Every feature is built around the operational reality of an independent pizza shop — phone orders, payment links, and human handoff.
Pizza-aware menu
Sizes, crusts, half-and-half, modifiers, allowed topping counts — the AI knows your menu rules.
Friday night: Caller says “large half pepperoni half mushroom, light sauce” — the ticket matches your topping caps and upcharges.
Hours & Closures
Closing-soon warnings, holiday closures, and ordering cutoffs handled in conversation.
Friday night: Fifteen minutes before close, the agent warns the caller and offers pickup only if your rules say so.
Delivery zones
ZIP, radius, or polygon zones with minimums, fees, and out-of-zone handling.
Friday night: Address outside the zone? The agent explains delivery limits and offers pickup instead of guessing.
SMS payment links
Stripe texts a payment link to the caller — no card numbers ever enter our UI.
Friday night: Order confirmed → secure link on the caller’s phone before they hang up. Status syncs to your dashboard.
Transcripts & visibility
Every call has a transcript, confidence band, and outcome — for support and training.
Friday night: A disputed topping shows up in the transcript with the exact read-back the caller heard.
Human transfer
Caller request, low confidence, or store policy escalates the call to your staff.
Friday night: “Can I talk to a person?” rings your configured line with the partial ticket already captured.
See these features on your own menu.
Import a menu in the sandbox and run a test call — or talk to us about multi-store rollout.