Do I need to change my store phone number?

No. You keep your existing number. We assign you an Amazon Connect number and you forward calls to it through your carrier.

What happens when AI can't handle a call?

AI transfers to your staff. You configure the destination phone, hours, and triggers (caller request, low confidence, payment issue, etc).

How does payment work?

Phase 1: after the order is captured, we send a Stripe-hosted payment link via SMS to the caller. No card information ever enters our UI.

What about PCI compliance?

OrderPizza.app never collects, displays, or stores raw card data in Phase 1. Future phases will support secure DTMF or PCI-compliant providers as enabled features.

How fast can I go live?

Most shops are live in a few business days. Onboarding tracks menu import, number assignment, forwarding instructions, payment configuration, and test calls.

Will it work with my POS?

MVP focuses on the phone-to-payment-link flow. Specific POS integrations are evaluated per pilot.

Voice AI built for pizza shops · Now in pilot

Your pizza shop's AI phone agentNever miss an order on a Friday night.

Keep your number. Forward your store line to OrderPizza.app and our AI agent takes the order — pizzas, sizes, crusts, modifiers, delivery zones, the whole ticket — then Stripe texts the caller a secure payment link. Staff only get the calls that actually need a human.

Start free in 60 seconds See how it works

No raw card data in our UIStripe-hosted payment linksAmazon Connect telephony

Example pilot metricsIllustrative · anonymized telemetry

1,247

Calls answered

312

Orders captured

$9,840

Revenue collected

Missed calls

Demo call · Pizzeria Main Street

+1 (609) 555-0420

AI handling

AI agent

Thanks for calling Pizzeria Main Street — what can I get started for you?

Caller

Large pepperoni with extra cheese, garlic knots, and a Caesar salad — no croutons. For delivery.

Order ticket · Delivery#4821

1×Large pepperoniExtra cheese$22.50
1×Garlic knotsSide of marinara$6.50
1×Caesar saladNo croutons$8.00

Subtotal · tax · delivery$37.00 · $3.10 · $4.00

Stripe payment link texted to caller$44.10

Transcript saved to dashboardCall · 1m 42s

Simple setup

The forwarding model, in plain language

You don't change phones. You don't change your number. You don't rebuild your menu. We slot in behind your existing line.

Step 1

Keep current number

Customers keep calling the store number you advertise — no change for them.

Step 2

Forward calls to OrderPizza.app

Carrier forwarding routes inbound calls to an assigned Amazon Connect number.

Step 3

AI takes orders, transfers when needed

Confident orders flow through. Anything ambiguous transfers to your staff.

Menu intelligence

Trained on the way pizza shops actually take orders

Import your menu once. The AI learns your sizes, crusts, toppings, modifiers, half-and-half rules, and pricing — and reads them back to the caller in plain language.

Large Pepperoni

Bestseller

Classic red sauce, mozzarella, pepperoni cup

SmMdLgXL

Margherita

Veg

San Marzano, fresh basil, fior di latte

SmMdLg

Hot Honey Soppressata

Spicy

Spicy soppressata, mozzarella, hot honey drizzle

MdLg

Half & Half

Custom

Pick any two toppings combos per pie

LgXL

What the AI knows about your menu

Configurable per store. Anything ambiguous transfers to your staff.

Crust styles: Thin · Hand-tossed · Sicilian · Gluten-free
Modifiers: Extra cheese · Light sauce · Well-done · Cut into squares
Combos & half-and-half: Topping caps, allowed pairings, automatic upcharges
Dietary callouts: Vegan cheese, gluten-free crust, dairy-free flagged in transcript

Built for pizza

Operational features, not chatbot novelty

We're focused on pizza phone ordering — the features cover the moments that actually happen on a Friday night rush.

Pizza-aware menu

Sizes, crusts, half-and-half, modifiers, allowed topping counts — the AI knows your menu rules.

Hours & closures

Closing-soon warnings, holiday closures, and ordering cutoffs handled in conversation.

Delivery zones

ZIP, radius, or polygon zones with minimums, fees, and out-of-zone handling.

SMS payment links

Phase 1 sends a Stripe-hosted payment link to the caller — no raw card data in our UI.

Transcripts & visibility

Every call has a transcript, confidence band, and outcome — for support and training.

Human transfer

Caller request, low confidence, or store policy escalates the call to your staff.

From the pilot kitchens

Independent pizzerias, not enterprise pilots

Built with shops doing 200–1,200 phone orders a week. Quotes are paraphrased from pilot interviews; metrics are from anonymized usage telemetry.

Friday nights we'd miss 30+ calls. OrderPizza.app picks up every one, reads the menu like a regular, and only rings us when something's actually ambiguous.

0 missed calls on the last 3 Friday rushes

Tony R.

Owner, Pizzeria Main Street · Trenton, NJ

We kept our number. Carrier forwarded to the Connect line in an afternoon. The AI just… handled large-cheese-extra-pepperoni-half-mushroom without asking us once.

AI handled 84% of phone orders end-to-end

Marisol G.

Manager, La Forno · Queens, NY

Stripe links go out before the caller hangs up. Tickets land in our POS workflow with the transcript attached — refunds and disputes basically stopped being a problem.

Average ticket up 11% with AI upsells

Devon W.

Owner, Crust & Co. · Austin, TX

Boring stack, on purpose

Built on infrastructure you already trust

AWS-first infrastructure

Cognito auth, API Gateway, Lambda, DynamoDB, EventBridge, CloudWatch.

Amazon Connect telephony

Inbound numbers, contact flows, agent transfers — all managed for you.

Stripe-hosted payments

Phase 1 uses Stripe payment links. No card numbers in our UI, ever.

Auditable changes

Every operator action is logged. Sensitive settings are admin-locked when needed.

FAQ

Restaurant owner questions, answered

Bring phone ordering online without changing your number.

Pilot pricing during onboarding. We’ll walk you through the forwarding setup, menu import, and a test call before you go live.

Start free in 60 seconds How it works